Our Policies

Be sure to stay up to date with our policies to ensure an amazing salon experience.


COVID-19 Highlights

Masks must be worn at all times while inside our suite. Temperature checks and hand sanitization are required upon arrival. All stations are sanitized in between clients. Our appointment times have been expanded to keep our space safe. Please do not come in if you're feeling under the weather.


Special Instructions

Please make sure to detangle your hair PRIOR to your appointment or extra fee's will apply. Book a TAKE DOWN if your hair is in braids, weaved, or any other intricate styling. You will need to book a haircut appointment if you haven't had a haircut within the last 6 month to receive any non haircut type styling or color services. Please DO NOT bring people with you to your appointment as space is limited. Parking validation is available at $12 for the whole day at a local lot beginning 6/01/21.


Appointment Cancellation Policy

We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee of 100% the price of your scheduled appointment. We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you WILL BE charged a cancellation fee of 100% the price of your scheduled appointment. You'll have up to 1 month to the date of your 'no show' or 'under 24 hr cancellation' to rebook the services you are charged for without further cost.